• by creating systems that allow them to quickly sense and respond to market changes
• by identifying the optimal level of customer satisfaction that translates into loyalty and increased share of wallet
• by developing focus and consistency of direction throughout the organization so everyone is working toward the same goal
• by training organizations to maintain the systems and approaches that we put in place

Metrus Group

Metrus combines a simple yet powerful change process with a measurement focus that enables our clients to outperform competitors in:

• Speed of implementation
• Quick reaction time to changing conditions
• Quality of products and services
• Greater innovation and anticipation of future opportunities
• Profitability

We are experts in the balanced scorecard process, employee surveys and change management. Our professionals have impressive academic credentials and years of experience in helping clients to achieve substantial results.

Metrus Principals: Dr. William Schiemann and Dr. John Lingle

COMQuest Research

Our mission at COMQuest is to help our clients decode and interpret vital data in order to enhance their understanding of their products, image and the marketplace in which they interact, in ways they could not have done before. COMQuest is a full service research partner offering a complete range of worldwide capabilities:

COMQuest Principal: Gary Ocher

Excellerated Performance

Excellerated Performance provides consulting in professional development by helping clients acquire, develop and apply habits of excellence. Clients span the private and public sector and all industries. We are a member of a 400+ affiliate network that provides training in:

• Strategic Thinking and Business Planning
• Executive Leadership
• Leadership, Management and Supervision
• Sales Development
• Customer Service
• Time Strategies

Excellerated Performance Principal: Michael Caceci